HEDHub Website Terms & Conditions
Last Updated: July 2026
Welcome to HEDHub.
HEDHub is an independent online directory and discovery service designed to help home
educating families discover activities, tutors, educators, businesses, venues, community
spaces, and other services that may be useful to the home education community.
These Terms & Conditions explain the rules for using the HEDHub website
(hedhub.co.uk) and directory. By accessing, browsing, creating an account, or listing a
service on HEDHub, you agree to be bound by these terms.
1. About HEDHub
1.1. HEDHub is operated by Adam Agatowski and Caron Agatowski, trading as HEDHub
as a partnership/sole trader arrangement in the United Kingdom.
1.2. HEDHub provides an online directory and search service intended to make it easier for
home educating families to discover relevant providers, activities, services, venues, and
resources.
1.3. HEDHub is an independent service and is not affiliated with, endorsed by, or operated
by any local authority, government department, educational institution, or statutory regulatory
body unless explicitly stated.
1.4. Trading Address: 220 Torquay Road, Paignton, Devon TQ3 2HN
1.5. Contact Email: support@hedhub.co.uk
2. Beta Version & Service Availability
2.1. HEDHub is currently operating in beta. This means the website is live and available for
use, but remains under active development. Features, listings, categories, search
functionality, design, and other parts of HEDHub may be changed, added, removed, or
improved at any time.
2.2. During the beta period, directory access for families searching the site is free of charge.
2.3. We cannot guarantee that the website will always operate without interruption, errors, or
technical glitches during beta.
2.4. Feedback is welcomed and may be used to improve the platform and user experience.
3. What HEDHub Does (Directory Role)3.1. HEDHub acts solely as a directory and discovery platform connecting users with
third-party providers.
3.2. Unless explicitly stated otherwise, HEDHub does not provide, organize, supervise,
manage, or deliver the services, activities, classes, or venues advertised by third-party
providers.
3.3. Any booking, purchase, arrangement, or agreement made with a provider is strictly
between the user (parent/carer) and that specific provider.
4. Listings and Information Accuracy
4.1. Listing information may be supplied directly by providers or gathered, formatted, and
published by HEDHub with the provider’s consent.
4.2. Providers are solely responsible for ensuring that information they supply is accurate,
truthful, legal, and kept up to date.
4.3. HEDHub reserves the right to edit the presentation, formatting, spelling, categorisation,
or organization of listing information to maintain directory consistency and searchability.
4.4. HEDHub cannot guarantee that every listing will always be complete, accurate, or
current. Users must verify key details (dates, times, prices, locations) directly with the
provider before travelling, booking, or paying for a service.
5. Provider Submissions & Content Ownership
5.1. Providers may submit their business, organisation, service, activity, event, or venue for
inclusion on HEDHub. Submission does not guarantee publication.
5.2. HEDHub reserves the right to approve, reject, edit, suspend, or remove listings at our
discretion, including where content appears inaccurate, misleading, inappropriate, unlawful,
or inconsistent with directory standards.
5.3. By submitting material (text, logos, descriptions, photos) to HEDHub, the provider
confirms that:
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They are fully authorized to publish the information.
The information is truthful and accurate to the best of their knowledge.
They hold all necessary copyright and intellectual property rights to the material
submitted.
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Publication on HEDHub will not infringe upon third-party rights.
5.4. Content License: Providers grant HEDHub a non-exclusive, worldwide, royalty-free
license to host, display, format, and promote their submitted listing content across
hedhub.co.uk and associated official HEDHub media channels.
6. Provider Paid Subscriptions & Billing6.1. HEDHub may offer paid subscription tiers for listing providers and/or users of the websit
(e.g., £3/month or recurring annual plans).
6.2. Billing: Paid subscriptions are billed in advance on a recurring subscription basis.
Payment is processed securely via third-party payment gateways (e.g., Stripe). HEDHub
does not directly store credit/debit card numbers.
6.3. Cancellation: Providers may cancel their recurring subscription at any time via their
account dashboard. Cancellation takes effect at the end of the current paid billing cycle, and
no partial mid-term refunds are provided unless required under UK Consumer Law.
6.4. Fee Changes: HEDHub reserves the right to adjust subscription pricing by providing
active subscribers with at least 30 days’ advance notice via email.
7. HEDHub Is Not an Endorsement
7.1. Publication on HEDHub does not constitute an endorsement, recommendation,
accreditation, or approval of any provider, tutor, activity, or venue.
7.2. Unless explicitly stated in writing, HEDHub does not independently verify provider
qualifications, DBS checks, insurance coverage, safeguarding procedures, legal licenses, or
accreditations.
7.3. Badges, tags, or statements such as SEND friendly, autism friendly, PDA aware,
accessible, wheelchair accessible, DBS checked, qualified, insured, or EHCP accepted are
based on information supplied directly by the provider.
8. Safeguarding & Parental Responsibility
8.1. Parents and carers retain full legal responsibility for determining whether an activity,
tutor, provider, venue, or service is safe, appropriate, and suitable for their child.
8.2. Where a listing indicates that children may attend without parent/carer supervision, this
does not represent an endorsement or safety verification by HEDHub.
8.3. Parents and carers must perform their own checks regarding safeguarding
arrangements, adult-to-child ratios, supervision levels, insurance, and DBS status before
entrusting a child to any provider.
9. AI-Powered Search Features
9.1. HEDHub utilizes automated search technology and artificial intelligence (AI) to help
users explore and discover relevant listings.
9.2. AI search results are procedural suggestions based on available data and user inputs.
They do not constitute personalized recommendations or quality assessments.
9.3. Automated search systems may occasionally misinterpret requests or overlook relevant
listings. Users must review actual listing pages and verify details directly with providers.10. Prohibited Uses & Platform Integrity
Users and providers agree not to:
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Use HEDHub for fraudulent, deceptive, or unlawful purposes.
Scrape, extract, mine, or harvest data from HEDHub to create competing directories
or databases without explicit written authorization.
Submit false, misleading, malicious, or inappropriate content or impersonate others.
Attempt to breach, probe, or interfere with website security or platform operation.
11. Intellectual Property
11.1. The HEDHub name, branding, logo, website design, original text, database structure,
and underlying code belong exclusively to HEDHub.
11.2. Provider business names, logos, photos, and trademarks remain the intellectual
property of their respective owners.
12. Limitation of Liability
12.1. Nothing in these terms excludes or limits liability for death or personal injury caused by
negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be
excluded under English law.
12.2. Subject to section 12.1, HEDHub shall not be liable for any indirect, loss of profit, or
consequential damages, or any losses arising from reliance on third-party listing details,
provider acts or omissions, event cancellations, or external booking failures.
13. Governing Law & Jurisdiction
These terms are governed by and construed in accordance with the laws of England and
Wales. Any disputes arising in connection with HEDHub shall be subject to the exclusive
jurisdiction of the courts of England and Wales.
